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Headless 360Architect (Hardest)whatsappcatalogcommerceinventory

Enable WhatsApp catalog commerce integrated with B2C Commerce inventory

Real World Scenario

Marketing launches WhatsApp catalog shopping in emerging markets but orders oversell when catalog sync lags Commerce inventory by 30 minutes.

Expected Answer

• Sync product catalog and inventory from Commerce to WhatsApp via scheduled and event-driven updates • Validate real-time availability at order capture through SCAPI inventory check action • Map WhatsApp product IDs to Commerce SKUs maintaining single product master • Handle multi-currency catalog variants per WhatsApp business phone region • Route WhatsApp orders into Commerce basket API creating formal checkout session • Alert when sync lag exceeds threshold disabling buy buttons proactively • Reconcile WhatsApp orders daily against Commerce order export for attribution

Follow-Up Questions & Answers

Click to expand — each follow-up includes a direct, interview-ready answer

Main difference: use case and scale. Sync product catalog and inventory from Commerce to WhatsApp via scheduled and event-driven updates. Validate real-time availability at order capture through SCAPI inventory check action. Pick based on your integration pattern and team capability. WhatsApp catalog is another commerce channel—inventory truth stays in Commerce APIs with sync SLAs, not static catalog uploads. Document the decision in an ADR and align with enterprise standards.

Architect Perspective

WhatsApp catalog is another commerce channel—inventory truth stays in Commerce APIs with sync SLAs, not static catalog uploads.