Salesforce Decode
Salesforcedecode
Back to questions
Financial Services CloudAdvanceddrcustodian

Plan FSC disaster recovery for custodian feed failure

Real World Scenario

Custodian feed failed 3 days; advisors saw stale balances without warning.

Expected Answer

• Data freshness indicator FA last updated timestamp UI • Alert ops feed stale threshold 24 hours • Read-only mode banner advisors proceed with caution • Manual balance lookup custodian portal fallback documented • Catch-up load after feed restore reconciliation • Client communication if materially stale regulatory • Post-incident feed monitoring SLA custodian contract

Follow-Up Questions & Answers

Click to expand — each follow-up includes a direct, interview-ready answer

Direct answer: Data freshness indicator FA last updated timestamp UI Also consider: Alert ops feed stale threshold 24 hours In practice: Read-only mode banner advisors proceed with caution Optimize for scale and operational observability.

Architect Perspective

Stale financial data is reputational risk—show freshness explicitly in advisor UI.