Salesforce ArchitectureIntermediatesearcheinstein-searchknowledge
Design enterprise search architecture
Real World Scenario
Users cannot find Cases across 10M records; default search returns irrelevant results.
Expected Answer
• Einstein Search personalization and natural language
• Search layout optimization indexed fields
• Knowledge federated search external CMS
• SOSL vs SOQL search use case boundaries
• Search analytics tuning synonyms promoted articles
• Experience Cloud search scoped correctly
• LDV search limitations Big Object separate index
Follow-Up Questions & Answers
Click to expand — each follow-up includes a direct, interview-ready answer
Direct answer: Einstein Search personalization and natural language Also consider: Search layout optimization indexed fields In practice: Knowledge federated search external CMS Balance speed of delivery with maintainability.
Architect Perspective
Search UX is configuration plus content hygiene—not only Einstein toggle.