Salesforce ArchitectureAdvanceddata-strategydata-qualitygovernance
Define data quality scorecard architecture feeding Salesforce master records
Real World Scenario
MDM team wants Salesforce Account completeness score visible to sales; no agreed metrics or refresh cadence.
Expected Answer
• Score dimensions: completeness accuracy timeliness consistency
• Weighted score formula documented data governance council
• Refresh nightly batch or Data Cloud calculated insight
• Score field on Account drives validation and reporting
• Steward queue records below threshold for remediation
• Integration quarantine inbound below minimum score
• Executive dashboard trend score by region segment
Follow-Up Questions & Answers
Click to expand — each follow-up includes a direct, interview-ready answer
Direct answer: Score dimensions: completeness accuracy timeliness consistency Also consider: Weighted score formula documented data governance council In practice: Refresh nightly batch or Data Cloud calculated insight Optimize for scale and operational observability.
Architect Perspective
Data quality score without governance owner becomes ignored number—tie to steward workflow.